At Dream Cosmetic Shop, we aim to provide efficient and reliable shipping services to ensure that your orders are delivered to you in a timely manner. Please review our shipping and delivery policy for more information on our processes and timelines.

  1. Order Processing:

    • Orders are typically processed and dispatched within 1-2 business days after payment confirmation, unless otherwise stated.
    • Orders placed on weekends or holidays will be processed on the next business day.

  2. Shipping Methods:

    • We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
    • The available shipping options may vary depending on your location and the items in your order.

  3. Shipping Rates:

    • Shipping rates are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address.
    • You can view the shipping costs for your order during the checkout process before making a payment.

  4. Estimated Delivery Times:

    • Estimated delivery times vary depending on the shipping method chosen and the destination address.
    • Standard shipping within [insert region/country] typically takes [insert estimated timeframe], while expedited shipping may deliver your order faster.
    • International orders may take longer to arrive due to customs clearance procedures and varying transit times.

  5. Order Tracking:

    • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
    • You can use this tracking number to monitor the status and location of your package online through our website or the shipping carrier’s website.

  6. Delivery Attempts:

    • If you are not available to receive your package at the time of delivery, the shipping carrier may attempt delivery on another day or leave a notification with instructions for pick-up or redelivery.
    • It is your responsibility to ensure that someone is available to receive the package at the designated delivery address.

  7. Shipping Restrictions:

    • Some items may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers.
    • We reserve the right to cancel orders or adjust shipping methods for items that cannot be shipped to certain locations.

  8. Incomplete or Incorrect Addresses:

    • Please ensure that you provide accurate and complete shipping information during checkout to avoid delays or delivery issues.
    • Dream Cosmetic Shop is not responsible for orders lost or delayed due to incomplete or incorrect addresses provided by the customer.

  9. Shipping Delays:

    • While we make every effort to ensure timely delivery of your orders, please note that unforeseen circumstances such as weather conditions, natural disasters, or logistical issues may cause delays beyond our control.

  10. Contact Us:

    • If you have any questions or concerns regarding shipping and delivery, please contact our customer service team at [contact email/phone number]. We are here to assist you.

By placing an order with Dream Cosmetic Shop, you agree to abide by our shipping and delivery policy. We appreciate your understanding and cooperation.